Privacy Policy

Information We Collect About You and How We Collect it

We may collect several types of information from and about you in connection with your use of or interaction with the Lorex Review, including information that identifies you personally. We may also collect information that is about you but individually does not identify you, such as demographic data or information about your Internet connection, the equipment you use to access the Lorex Review, and your usage details. Note that “personal information” does not include “aggregated” or “de-identified” information that cannot be used to personally identify you.

We collect this information directly from you when you provide it to us. We may also automatically collect certain information as you navigate through the Sites or use the Apps, such as usage details, device-related information, and IP addresses, by means of cookies, web beacons, and other tracking technologies.

Information You Provide to Us

The types of personal information we collect may include:

  • Contact information, such as name, address, e-mail address, and telephone number.
  • Account information, such as online username and password used to access our services.
  • Payment information, such as billing name and billing address.
  • Information you provide when you register your Lorex Review purchases with us, including set-up information.
  • Information that you provide at the time of registering for use of or access to certain features of the Sites, subscribing to certain services, posting material, or requesting further services.
  • Your product reviews and feedback, your questions to us and our responses, and your web chat history.
  • Information that you provide when you sign up for newsletters or other communications, enter a contest or promotion sponsored by us or report a problem with the Lorex Review.
  • Records and copies of your correspondence (including e-mail addresses) if you contact us.
  • Your responses to surveys that we might ask you to complete for research or other purposes.

Your User Contributions are posted on and transmitted to others at your own risk. We cannot control the actions of other users of the Sites or Apps with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Some Lorex Products use third-party voice assistance services such as Amazon Alexa or Google Assistant. These services collect audio data (voice) to help operate and control enabled products. The data these services collect to help operate our products are governed by the privacy policies of such services, and you should review and consider such privacy policies before selecting or using these services.

Finally, privacy and video surveillance laws in your jurisdiction may apply to your use of Lorex Products and Services. You are solely responsible for ensuring that you comply with applicable law when you’re using Lorex Products and Services. For example, you may need to display a notice that alerts visitors to your home or place of business that you are using Lorex Products or Services. Capturing, recording, or sharing video or audio content that involves other people, or capturing visitors’ facial feature information, may affect their privacy rights.


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